Rob leads the firm's life insurance processing division and business operations, as well as the development of advanced planning strategies, case development, business development and implementation of new insurance industry standards.
He began his career with BISYS Insurance Services, and as a Senior Underwriter, he provided expertise in life insurance marketing and medical insurance underwriting to the company's agents. Rob was the Relationship Manager to some of the most successful insurance agents serving the New England area.
Rob earned a Bachelor of Science degree from Pennsylvania State University.
Jeff is involved in all facets of the firm's franchise development division, with a particular focus on restaurant mergers & acquisitions, business valuations and debt placement. He works closely with affiliated advisory relationships throughout the transaction process and is a primary contact for potential buyers, coordinating the flow of information from initial bid, to transaction close. Prior to joining the firm, Jeff was an Audit Analyst with Brown Brothers Harriman & Co., compiling and recording audit packages for external auditors and financial reporting purposes.
Jeff holds a Bachelor of Science degree in Business Administration from the University of New Hampshire.
Renee Marie Joyal, an experienced strategist serves as the Executive Director of the Joyal Capital Management Foundation, after having worked as the Director of Strategic Planning. Renee's wealth of expertise spans business development, health coaching, philanthropy, and content creation, making her an invaluable asset to the firm and its clients. Her work is driven by a profound passion for community service, wellness, and health.
Prior to her current role, Renee was a key team member at EMC Corporation, where she devised & implemented go-to-market strategies and crafted sales training resources for teams across the US and Asia. She holds a Bachelor's degree in Business Administration with a specialization in Finance. In addition, her expertise in Integrative and Functional Medicine is fortified by advanced health education programs at Harvard and Yale.
In her role at the Joyal Capital Management Foundation, Renee is committed to delivering unmatched client satisfaction through widespread philanthropic opportunities and curated client experiences. As the best-selling author of “Live Beautiful” and a committed health and lifestyle coach, Renee partners with both corporations and individuals to help them achieve their wellness objectives.
Becky joined Joyal Capital Management in May of 2007. She is responsible for overseeing the firm's accounts payable and receivable functions, as well as the day to day finance transactions for the firm. Becky manages and forecasts organizational cash flow and prepares monthly, quarterly and annual financial reports for management’s review.
In addition to her financial responsibilities, Becky also oversees all state licensing, company appointments and continuing education requirements for all agents of the firm. Becky is also an integral part of the firm's real estate operation, managing collections, expenses, projections and tenancy in concert with the property management team for the firm’s residential and commercial property holdings.
Becky holds a Bachelor of Science degree in Communications from Boston College.
Jack, as Director of the Private Client Group Southeast, works with potential clients in the areas of financing and estate planning. Prior to joining JCM, Jack was deeply involved in the Dunkin’ Donuts system for twenty-two years, seventeen of them at the Dunkin’ Donuts Southeast DCP. Beginning in customer service, Jack moved to accounting where he later became Controller, and ultimately, in his last six years at the DCP, he served as Vice President/General Manager, reporting to the Board of Directors. Jack's responsibilities included ensuring timely deliveries across eight states, working closely with franchisees throughout the southeast, maintaining a profitable bottom line and encouraging steady growth.
Most recently, Jack held a Controller position for an Atlanta meat processing and food distributor with annual revenues of $35 million.
Jack holds a Bachelor of Science degree in Accounting.
Stefanie joined Joyal Capital Management in our Boston office in February 2015. Since then, she has relocated to our Boca Raton office to support the dynamic needs of our clients. Stefanie leads the firm’s Private Client Group and is charged with providing the best-in-class service to our clients and their specific needs of sophisticated estate and financial planning. In her capacity, she is involved in all aspects of personal and estate analysis – collaborating with our subsidiaries such as JCM Franchise and Development and JCM Finance, and her focus is on building personal, face-to-face relationships.
Originally from Germany, Stefanie made her way to JCM after working as an Administrative and Marketing Assistant. Her background focus is in client relations and foreign business communication.
Stefanie graduated from the University of Colorado with a Bachelor of Arts in English, Summa Cum Laude, and she is a certified foreign language correspondence clerk in English, German, and French.
Deb has overall responsibility for new estate planning client engagements. She also leads estate analysis, asset re-titling and building client medical files for the underwriting approval process. She also leads the protocol for managing patient medical records securely and confidentially as mandated at the firm. Deb began her tenure with the firm as an Executive Administrator, facilitating important administrative duties while managing underwriting processes. Prior to joining the firm, Deb was the Office Manager and Assistant to Accounts Receivable for Mija Industries.
Deb holds a Bachelor of Science degree in Business Administration as well as an Associate's degree in Early Childhood Education from Salem State College.
Gretchen manages ongoing and new relationships with clients who are members of the firms Private Client Group. Her charge is to ensure the unique needs of these clients are met with exceptional deliverables while maintaining a client centric focus on maximizing wealth preservation.
Gretchen started her career in the financial services industry as a Product Analyst for Fidelity Management Trust Company, marketing international products to institutional pension clients, consultants, and prospects. She left to help with marketing efforts for her family’s diagnostic imaging business, led a five person MBA team to analyze the business as a live case study, recommended the business be sold, and aided the new senior team with the transition post acquisition. Following the liquidity event, Gretchen entered the Private Wealth Management space by joining the Institute for Private Investors, enlisting consultants and professional advisors to help her family address challenges associated with the shift from owning/managing an operating business to managing liquid wealth. Gretchen served as the Vice President, Insights & Connections, a strategic marketing initiative, to provide family offices and wealthy families with insights and best practices, referrals to industry professionals, connections to a peer network and access to industry associations while at Fidelity Family Offices Services. Most recently, she served as a Wealth Advisor for Heritage Financial Services before joining JCM.
Gretchen earned a Masters of Business Administration from Babson’s F.W. Olin School of Business, a Bachelor of Arts degree from The University of New Hampshire and a Private Wealth Management Certificate through Wharton’s Executive Education Program at The University of Pennsylvania.
Jessica joined Joyal Capital Management in 2024 as a member of the Northeast Private Client Group Team. She is charged with managing new and ongoing client relationships while ensuring the unique estate planning needs of our PCG members are met with exceptional service, and a focus on maximizing wealth preservation.
Jessica began her career at Fidelity Investments in their Institutional Services Area, providing world class customer service to her broker dealer clients. She transitioned into Portfolio Advisory Services, a division of Fidelity’s high net worth sales group. Jessica’s core competency during her tenure with Fidelity was to support Wealth Management Consultants in their extensive sales process, and training sales representatives to best position high net worth managed products, to new and existing clients.
Most recently, Jessica was a real estate advisor at Sotheby’s International Realty, selling residential real estate in the South Shore of Massachusetts.
Jessica received her Bachelor of Arts in Business Management from Fairfield University in 1995 and currently holds an active license to sell Real Estate in Massachusetts.
Scott is a Technical Analyst supporting the Executive team at Joyal Capital Management. He reports directly to the Global Brand Ambassador in Florida and he will be responsible for exceptional back office deliverables for our Private Client Group members.
Prior to joining the firm, Scott worked as a Funding Advisor with a private finance company in Boca Raton, Florida. There, he specialized in small and mid-sized business financing opportunities while also providing the macro analysis necessary to support the daily operations for these businesses.
Scott holds a Bachelor of Science degree in Economics from Florida State University.
Lauren joined Joyal Capital Management in 2021. After graduating Providence College in 2013, she spent several years working in Operations for a startup company. Lauren oversaw a large team located in South Florida, reporting directly to the COO on strategy and growth for the company. Her experience is largely based in Technology and Finance. After transitioning back to Massachusetts, Lauren was engaged to work for the firm in Operations. Learning from the ground up, Lauren started by assisting in the Finance department and eventually transitioned to the Private Client Group & Estate Planning department. Through learning all sides of the business, Lauren quickly observed areas that could benefit from implementing and streamlining processes that aligned with the company’s overall goals. She started to research platforms and formulate plans to enhance business optimization. Through cross department collaboration, she addressed areas that needed attention to ensure cohesive operations. All of the aforementioned items were thought through to ensure the company’s values and provide the best service to our clients.
Lauren holds a Bachelor of Science degree in Business Management with a minor in Accounting from Providence College.
Patty conducts personal and estate analysis, development of sales illustrations, and management of title and legal documentation. She also prepares diligence reports, annual reviews and executes on client requests.
Prior to joining the firm, Patty rose to the position of Branch Manager at Plymouth Five Cents Savings Bank, overseeing a $92 million retail branch and managing staff, client service, budgeting and the branch's sales program. She began her career working at the Plymouth Registry of Deeds-Land Court, assisting customers and sourcing relevant real estate documentation.
Patty holds a certificate in Business Education from Chandler School for Women.
Jason joined Joyal Capital Management in March of 2006, tending to the needs of the company’s various real estate properties. He served as the project manager for the extensive renovations at The Marina at American Wharf, which opened in Spring of 2012. He is a licensed Construction Supervisor with a construction business background.
Prior to JCM, Jason ran his own home improvement business. A native of the Marshfield/Duxbury area of Massachusetts, he has lived in Carver, MA since 1985.
Jason holds a degree from the New England Institute of Technology in Rhode Island.
Diana joined Joyal Capital Management in June of 2015. Her role is to support the CEO by prioritizing his time and overseeing day-to-day duties. She manages every aspect of the CEO’s professional and personal schedules, maintains the corporate calendar, arranges meetings and special events, and coordinates travel. Diana also acts as liaison and point of contact between the CEO and vendors, service providers, staff and joint venture partners. Diana ensures the highest level of services to JCM staff, family, friends and guests.
Prior to joining JCM, Diana was the Executive Assistant to the President of a life insurance brokerage firm and premium finance company. She has also served as an Executive/Personal Assistant to high profile families in the Palm Beach area.
Matthew is involved in the firm’s Franchise Development and Finance divisions as a Junior Analyst. Matthew’s primary responsibilities include the review and analysis of due diligence materials for both internal presentation to firm executives as well as external presentation to prospective purchasers, financial institutions and legal counsel. He maintains communication with all parties as each relationship develops to manage expectations and ensure satisfaction.
Prior to joining the firm, Matthew was a student at the University of Rhode Island. While in school Matthew worked remotely for CharterCare Medical Associates as a medical data abstraction specialist.
A recent graduate, Matthew holds a Bachelor of Science degree in Finance from the University of Rhode Island.
Ashley joined Joyal Capital Management in March of 2016 and assists the firm’s Corporate Finance Director with accounts payable and receivable functions, as well as day-to-day transactions for all entities.
Ashley assists with operational requests from all the firm’s subsidiaries, and as it relates to the firm’s real estate holdings, acts as a liaison between the property management team and service providers. Ashley is also responsible for all new hire documents, benefits and payroll.
Prior to joining JCM, Ashley was an Administrative Assistant for a privately owned family business. There, she handled all accounts payable, accounts receivable, client relations and other administrative duties.
Ashley holds a Bachelor of Science in Marketing from the University of Massachusetts Dartmouth.
William is involved in the firm’s Franchise Development and Finance divisions as a Junior Analyst. His primary responsibilities include the review and analysis of due diligence materials for presentation to internal firm executives as well as external prospective purchasers, financial institutions, and legal counsel.
Prior to joining the firm, William was a student at Connecticut College. After school William worked briefly as a financial representative for Northwestern Mutual.
A recent graduate, William holds a Bachelor of Arts degree in Quantitative Economics and Econometrics from Connecticut College.
Tessa started working at Joyal Capital Management in 2024 as an administrative assistant, reporting directly to the Managing Director of Estate Planning Services. Tessa works alongside the Private Client Group team providing important updates for the firms clients including, insurability, existing insurance polices and policies that are about to lapse. She works with all the partner insurance carriers to acquire updates on client policies assisting the agent on record. Tessa compiles thorough due diligence reports on all client insurance policies, making sure they are performing as expected. Tessa also generates weekly reports that are used for company wide meetings, detailing important updates for the firm. On an organizational level, Tessa helps with taking inventory and ordering company supplies, prepares conference rooms for meetings and answers incoming inquires.
Tessa’s previous experience includes client facing roles in the Hospitality Industry and education. These fields provided deep insight into customer service, prioritizing tasks and supporting a collaborative team environment.
Adrienne is an Operations Support Specialist, working directly to support the Southeast Private Client Group. Adrienne is a main point of contact for all Southeast relationships, ensuring all new and existing client needs are attended to in a timely manner. She corresponds and acts as a liaison between the clients and the Private Client Group to coordinate meetings and efficiently manages calendars. She also works with the PCG Operations Manager to prepare and finalize reports for client meetings. Adrienne is also responsible for updating client information in the firms CRM on a go-forward basis.
Prior to joining the firm, Adrienne worked as an Estate Planning and Trust Administration paralegal at a full-service law firm in Boca Raton, Florida. She specialized in client relations and facilitating important administrative duties.